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Security by design

Protect the evidence your customers rely on.

InstallHub is designed to keep operational data controlled, traceable and available to the right people throughout the job lifecycle.

Discuss security requirements

Core controls

Accountability from access to approval

Security is considered across company separation, user permissions, field capture, quality review, document output and record retention.

Role-based access

Separate company administrators, schedulers, engineers, reviewers and read-only users.

Tenant isolation

Keep each service company’s customers, jobs, engineers and evidence within its own account.

Audit history

Record material status, submission, review and approval activity against the job.

Evidence integrity

Retain approved records and create controlled revisions rather than silently overwriting history.

Least-privilege views

Give users only the customer, team, branch and job information needed for their role.

Operational resilience

Design field workflows for intermittent connectivity and controlled synchronisation.

Responsible evidence handling

Set rules that match the data you capture.

Vehicle registrations, images, location and signatures may require controlled use. InstallHub supports a structured approach to access, retention and disclosure.

Configurable retention policies
Customer and branch access boundaries
Export and download controls
Approval and document version history

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